About Me

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New York, New York
What happened to Please and Thank you? Can we blame children and teenagers for their behavior or do we blame the parents? I created this blog to have some open and honest conversations about manners and civility. I am fortunate to have a career that allows me interactions with all types of people and I happen to live in the best city in the world! So follow my blog and see what I experience, and learn some of the important life skills I teach my students young and old. To find out more about me visit my site at www.swannoir.net

Sunday, March 1, 2009

5 dollars....

I was just thinking as I am getting ready to veg on the couch, what did I witness today? I tend to observe people's manners and body language, especially fun in the airport. As I was thinking about others and deciding what to blog about, I said what about me? I had a great experience today when I gave an honest compliment to someone about the services that I received from their hotel, it is funny to see people tense up when you ask to speak to a manager. They automatically think that you are going to fire off complaint after complaint, expecting or demanding something free. Well, this time I had something good to say, and you should have seen their eyes brighten and people began to gravitate towards this good energy. Amazing how that works huh? Well, as I finished complimenting my experience at this particular hotel, I said "Thank you and have a good day, off to get a cup of coffee." The manger says "Wait just a minute, let me give you something." He hands me a voucher for 5 WHOLE DOLLARS, now in this economy that is like GOLD... 5 Dollars? wow, I was beaming..
I tell you this not at all to toot my own horn or brag that I received a free cup of coffee and a muffin from one of the most "popular" coffee places that we know of. (no hints, not getting royalties) I tell you this to say "A little Civility and a compliment and smile go a LONG way, try it."


Goodnight!

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